Operations
Waitlist management
Waitlist management is a charity operations term for coordinating frontline service delivery so access criteria and handoffs stay consistent.
Glossary
Charity terms in plain English
Definitions for finance, governance, fundraising, digital and operations terms, with clear practical examples for charity teams.
Showing 6 termsClear filters
Digital
WCAG
WCAG is an operating term in digital focused on securing technical compliance, content governance, and robust data hygiene across digital applications.
Fundraising
Wealth screening
In fundraising, Wealth screening refers to an operating term used for crafting fundraising propositions, analyzing prospect donor networks, and measuring marketing outreach metrics to optimize...
Digital
Webhook revalidation
In digital, Webhook revalidation refers to an operating term used for running reliable web operations, automated code delivery, and secure cloud datasets for digital workloads.
Fundraising
Welcome series
In fundraising, Welcome series refers to an operating term used for increasing supporter value while maintaining compliant, donor-centred fundraising practice.
Governance
Whistleblowing policy
In governance, Whistleblowing policy refers to a policy used for protecting people from harm and ensuring incidents are escalated and governed correctly.