Resource Hub

Guides, templates and research for charity teams

Practical guides and templates you can put to work straight away.

Succession Planning for Charity Leaders - abstract artwork
guide
Leadership,  Governance,  Strategy

Succession Planning for Charity Leaders

A practical succession planning guide for UK charity chief executives, chairs, trustees and specialists. Proportionate, written down, refreshed annually.

An EDI Policy That Staff Actually Use - abstract artwork
guide
Governance,  Operations,  Culture

An EDI Policy That Staff Actually Use

How to write a UK charity EDI policy that staff and trustees actually use: structure, length, operational hooks, and the governance that keeps it alive.

Charity Shop Digital Basics for 2026 - abstract artwork
how to
Digital,  Operations,  Fundraising

Charity Shop Digital Basics for 2026

The practical digital basics every UK charity shop should have by 2026: EPOS, gift aid capture, stock visibility, online resale and reporting that holds up.

A Conflict of Interest Policy That Actually Works - abstract artwork
how to
Governance,  Leadership,  Operations

A Conflict of Interest Policy That Actually Works

Structure, register practice and meeting discipline that turn a charity conflicts policy into a working part of trustee decisions rather than tick-box admin.

Environmental Sustainability for Small Charities - abstract artwork
guide
Governance,  Operations,  Strategy

Environmental Sustainability for Small Charities

A grounded sustainability guide for small UK charities: where to start, what is proportionate, what counts as greenwashing, and the governance that makes it real.

Salary Benchmarking for Charity Teams in 2026 - abstract artwork
research
Leadership,  Operations,  Governance

Salary Benchmarking for Charity Teams in 2026

Methods that produce defensible UK charity benchmarks, the data sources that actually apply, and the trustee oversight that keeps the pay framework fair.

Trustees and Finance: What You Must Actually Know - abstract artwork
guide
Governance,  Finance,  Leadership

Trustees and Finance: What You Must Actually Know

The financial literacy trustees genuinely need, the questions they must answer, and the patterns that signal a charity board out of its depth on the numbers.

Charity Website Redesign Without Regret - abstract artwork
guide
Digital,  Strategy,  Operations

Charity Website Redesign Without Regret

A practical guide to UK charity website redesigns that move the dial: scope, governance, content, architecture and the decisions that avoid common regrets.

Working With Lived Experience Advisors - abstract artwork
guide
Governance,  Culture,  Operations

Working With Lived Experience Advisors

A grounded guide to working well with lived experience advisors in UK charities: paid, supported, respected, given real authority. Practical practice and policy.

CRM Data Quality: The Monthly Routine - abstract artwork
how to
Data,  Operations,  CRM

CRM Data Quality: The Monthly Routine

A practical monthly CRM data quality routine for UK charities: duplicates, consents, deliverability, gift aid, reporting integrity. For a single data lead.

Challenge Events Without the Burnout - abstract artwork
how to
Fundraising,  Operations,  Marketing

Challenge Events Without the Burnout

How UK charities can run marathons, treks and cycle rides at scale without burning out the events team. A practical playbook for sustainable challenge events.

Annual Report Design on a Tiny Budget: A Practical Playbook - abstract artwork
how to
Storytelling,  Marketing,  Digital

Video Storytelling on a Phone Budget

A practical guide to planning, shooting and editing charity video with a modern phone, free editing tools and a clear story spine. No production company required.

Annual Report Design on a Tiny Budget: A Practical Playbook - abstract artwork
guide
Storytelling,  Ethics,  Marketing

Photographing Supporters and Beneficiaries Ethically

A practical ethical framework for charity photography: consent, dignity, context, and the small craft choices that separate respectful from extractive imagery.

Annual Report Design on a Tiny Budget: A Practical Playbook - abstract artwork
guide
Volunteers,  Governance,  Operations

Volunteer Recruitment That Actually Works

Pragmatic volunteer recruitment for UK charities in 2026: role design, honest messaging, fast screening, structured induction, and the metrics that matter.

Annual Report Design on a Tiny Budget: A Practical Playbook - abstract artwork
how to
Marketing,  Digital,  Storytelling

Landing Page Conversion for Charity Appeals

Structural choices, copy patterns and form decisions that lift conversion on charity appeal landing pages without losing the voice supporters came for.

Annual Report Design on a Tiny Budget: A Practical Playbook - abstract artwork
guide
Marketing,  Digital,  CRM Strategy

Choosing an Email Platform for Charities in 2026

An honest 2026 comparison of email platform options for UK charities: deliverability, CRM integration, automation, GDPR fit, and pricing traps at renewal.

Annual Report Design on a Tiny Budget: A Practical Playbook - abstract artwork
how to
Digital,  Operations,  CRM Strategy

Power BI for Charity Reporting (Without a Data Team)

A practical path from spreadsheet chaos to one trustworthy Power BI dashboard for charity fundraising, finance and impact, using existing Microsoft 365 licences.

A Data Breach Response Checklist for Charities - abstract artwork
how to
Digital,  Operations,  Governance

A Data Breach Response Checklist for Charities

The 72-hour checklist, trustee escalation rules and post-incident discipline that prevent a small charity breach from becoming a full regulatory crisis.