Digital
Identity resolution
Identity resolution is an operating term in digital focused on organising supporter and service-user data so teams can trust records and act consistently.
Glossary
Charity terms in plain English
Definitions for finance, governance, fundraising, digital and operations terms, with clear practical examples for charity teams.
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Operations
Impact measurement plan
Impact measurement plan is a charity operations term for defining and measuring the causal link between charity activities, social outputs, and long-term community benefits.
Operations
Impact metric
Impact metric is a charity operations term for defining and measuring the causal link between charity activities, social outputs, and long-term community benefits.
Finance
Impairment review
Impairment review is an assurance process in finance focused on valuing and tracking physical or digital assets over their useful life while accounting for value reduction and ownership.
Fundraising
In-memory giving
In-memory giving is an operating term in fundraising focused on increasing supporter retention and lifetime value through better proposition and stewardship design.
Governance
Incident escalation protocol
Incident escalation protocol is an operating term in governance focused on identifying, logging, and resolving operational risks before they become major service failures.
Operations
Incident log
Incident log is a register in operations focused on identifying, logging, and resolving operational risks before they become major service failures.
Digital
Incident response runbook
In digital, Incident response runbook refers to a checklist used for identifying, logging, and resolving operational risks before they become major service failures.
Finance
Independent examination
An independent examination is an external review of charity accounts that provides limited assurance and is required for many charities below audit thresholds.
Fundraising
Individual giving
In fundraising, Individual giving refers to an operating term used for increasing supporter retention and lifetime value through better proposition and stewardship design.
Governance
Information asset register
Information asset register is a charity governance term for managing personal data lawfully with clear risk controls before high-impact processing begins.
Digital
Interaction to Next Paint
Interaction to Next Paint is a charity digital term for improving search discoverability through technical hygiene and intent-led content structure.
Governance
Internal audit
In governance, Internal audit refers to an assurance process used for conducting external reviews, meeting constitutional duties, and addressing internal audit recommendations to maintain governance...
Finance
Internal financial controls
In finance, Internal financial controls refers to an operating term used for structuring the general ledger, separating duties, and reporting management figures to control financial transactions.
Finance
Investment policy statement
In finance, Investment policy statement refers to a policy used for planning and monitoring financial resilience against delivery risk and income volatility.
Operations
Issue tracker
Issue tracker is an operating term in operations focused on managing staff capacity, operational logs, and data security procedures to maintain delivery resilience.