Glossary

Charity terms in plain English

Definitions for finance, governance, fundraising, digital and operations terms, with clear practical examples for charity teams.

Showing 11 termsClear filters

Governance

Objects clause

In governance, Objects clause refers to an operating term used for conducting external reviews, meeting constitutional duties, and addressing internal audit recommendations to maintain governance...

Digital

Observability

Observability is an operating term in digital focused on running reliable web operations, automated code delivery, and secure cloud datasets for digital workloads.

Operations

Offboarding checklist

Offboarding checklist is a charity operations term for running volunteer operations with clear role boundaries, training standards, and safeguarding controls.

Operations

Onboarding workflow

In operations, Onboarding workflow refers to an operating term used for running volunteer operations with clear role boundaries, training standards, and safeguarding controls.

Fundraising

One-off donation

In fundraising, One-off donation refers to an operating term used for increasing supporter retention and lifetime value through better proposition and stewardship design.

Operations

Operating model

Operating model is a charity operations term for defining core operational models, lessons inventories, and baseline plans to direct service delivery.

Operations

Operational resilience testing

Operational resilience testing is a charity operations term for identifying, logging, and resolving operational risks before they become major service failures.

Fundraising

Opt in statement

Opt in statement is a charity fundraising term for upholding strict fundraising standards, sponsor rules, and consent regulations to build long-term supporter trust.

Operations

Outcome framework

Outcome framework is a framework in operations focused on defining and measuring the causal link between charity activities, social outputs, and long-term community benefits.

Operations

Outcome metric

In operations, Outcome metric refers to a measurement metric used for defining and measuring the causal link between charity activities, social outputs, and long-term community benefits.

Operations

Output metric

Output metric is a charity operations term for establishing experimental baselines and control indicators to measure true service impact and delivery value.