Glossary

Charity terms in plain English

Definitions for finance, governance, fundraising, digital and operations terms, with clear practical examples for charity teams.

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Operations

Facilities maintenance schedule

In operations, Facilities maintenance schedule refers to a plan used for managing physical charity estates, statutory property reliefs, and asset maintenance to ensure operational safety.

Digital

Feature flag

In digital, Feature flag refers to an operating term used for configuring marketing automation platforms, backend integration layers, and user tracking scripts to streamline engagement.

Governance

Finance committee

Finance committee is an operating term in governance focused on structuring board and committee oversight so decisions are lawful, documented, and accountable.

Finance

Finance committee terms of reference

In finance, Finance committee terms of reference refers to a working agreement used for structuring board and committee oversight so decisions are lawful, documented, and accountable.

Digital

First party data

In digital, First party data refers to an operating term used for configuring marketing automation platforms, backend integration layers, and user tracking scripts to streamline engagement.

Digital

Form abandonment tracking

In digital, Form abandonment tracking refers to an operating term used for measuring supporter interactions across web and marketing channels to capture accurate performance insights.

Governance

Fraud response plan

Fraud response plan is a plan in governance focused on coordinating general trustee meetings, maintaining policy reviews, and managing organizational conflict registers to ensure lawful governance.

Finance

Fraud risk assessment

Fraud risk assessment is a charity finance term for identifying, logging, and resolving operational risks before they become major service failures.

Finance

Free reserves

In finance, Free reserves refers to an operating term used for controlling income, spend, and statutory reporting across charity finance operations.

Fundraising

Frequency cap

Frequency cap is an operating term in fundraising focused on increasing supporter retention and lifetime value through better proposition and stewardship design.

Finance

Full cost recovery

Full cost recovery is an operating term in finance focused on reducing cyber and operational risk through preventative controls and tested recovery capability.

Finance

Fund accounting

Fund accounting is a charity finance term for structuring the general ledger, separating duties, and reporting management figures to control financial transactions.

Fundraising

Funding application calendar

In fundraising, Funding application calendar refers to an operating term used for structuring regulated lottery products, raffles, and central operational schedules to secure stable fundraising...

Fundraising

Fundraising code compliance

In fundraising, Fundraising code compliance refers to an operating term used for upholding strict fundraising standards, sponsor rules, and consent regulations to build long-term supporter trust.

Fundraising

Fundraising ethics policy

In fundraising, Fundraising ethics policy refers to a policy used for upholding strict fundraising standards, sponsor rules, and consent regulations to build long-term supporter trust.

Fundraising

Fundraising preference centre

Fundraising preference centre is a charity fundraising term for ensuring supporters who have requested not to be contacted are excluded from communications to maintain trust and legal compliance.

Governance

Fundraising regulator compliance

In governance, Fundraising regulator compliance refers to an operating term used for meeting formal reporting rules and legal duties set by state and sector regulators to protect charity status.