Charity Blog

Articles and guides for charity teams

Practical reading on fundraising, CRM, governance, marketing and operations.

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Supporter Journeys in Your CRM: The First Three That Earn Their Keep - abstract artwork
blog
Leadership,  Fundraising,  Operations

When to Hire a Fundraiser vs. When to Hire an Agency

A practical decision framework for small charities choosing between a first or next fundraiser hire and an agency engagement - and the hybrid pattern that often

Impact Reports That Funders Actually Read - abstract artwork
marketing tip
Marketing,  Operations

WhatsApp for Supporter Care, Without the Creep

How UK charities can use WhatsApp Business for supporter care, follow-up and community building without breaching consent rules or burning out a small team.

Legacy Giving for Small Charities: Start Honestly, Start Small - abstract artwork
marketing tip
Volunteers,  Marketing,  Culture

Volunteer Recognition Without the Cliches

Small, specific, frequent gestures beat annual ceremonies. A practical guide to charity volunteer recognition that genuinely makes people feel seen and valued.

The Trustee Onboarding Pack New Trustees Actually Read - abstract artwork
how to
Storytelling,  Marketing,  Digital

Video Storytelling on a Phone Budget

A practical guide to planning, shooting and editing charity video with a modern phone, free editing tools and a clear story spine. No production company required.

Mental Health and Wellbeing for Charity Teams - abstract artwork
marketing tip
Marketing,  Fundraising

Transactional Emails As Quiet Supporter Touchpoints

How UK charities can improve transactional emails for trust and retention: receipt clarity, accessibility, supporter reassurance, and measured next-step prompts.

Sales, leases, transfers or mortgages: what trustees need to know about disposing of charity land (CC28): what charities should do next - abstract artwork
blog
Marketing,  Storytelling,  Digital

TikTok for Charities: When and When Not

TikTok works for some UK charities and quietly damages others. The honest test of whether your charity should invest, and the boundaries to set before you do.

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