Operations
Supplier due diligence
Formal definition
Supplier due diligence is an operating term in operations focused on managing outbound spend and inbound service contracts through formal sourcing, selection, and performance monitoring.
What this actually means for you
Use Supplier due diligence to guide live decisions: conduct due diligence on new suppliers, track contract milestones, and review service levels before renewal, with ownership and reporting agreed before delivery changes and risk reviews.
Example: At the next review checkpoint, Supplier due diligence is used in practice like this: the operations lead reviews supplier performance against the SLA before approving the final contract payment. Accountabilities are captured in team templates, reporting packs, and operating checklists.
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