Digital

Data model

Formal definition

Data model is a charity digital term for organising supporter and service-user data so teams can trust records and act consistently.

What this actually means for you

Digital and data leads should treat Data model as an operating standard: define data standards, ownership, and cleanup rules before new automations are launched, then review it before launches, integrations, and platform changes.

Example: During a planned change window, teams apply Data model as follows: the CRM owner merges duplicate records weekly and enforces required fields on key supporter workflows. They then update planning templates, dashboards, and review criteria for the next cycle.

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