Operations
Procurement workflow
Formal definition
Procurement workflow is a charity operations term for managing outbound spend and inbound service contracts through formal sourcing, selection, and performance monitoring.
What this actually means for you
Operations and service-delivery leads should treat Procurement workflow as an operating standard: conduct due diligence on new suppliers, track contract milestones, and review service levels before renewal, then review it before delivery changes and risk reviews.
Example: In a live quarterly cycle, Procurement workflow is applied like this: the operations lead reviews supplier performance against the SLA before approving the final contract payment. The team then records the decision trail in team templates, reporting packs, and operating checklists.
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